Part IReading Comprehension

Passage One

Being a salesman，the most important thing is to understand people.You’ve got to know what they’re thinkin9.If you can figure that out，you can get them to do a lot.They come in with all idea about what they want.You get them talking about themselves，about what they like.

If it’S a man，you talk about football，or something lik e that.If it’S a woman，you ask her about fashions.That way they get comfortable with you.You ask them a lot of questions and get them saying yes.Then they just get into the habit of saying yes.

In the end，you can put them into anything you want，if you’re really good.For example，if they need a little car for the city，you send them home a truck.Of course，1 wouldn’t really do that.It wouldn’t be right.You’ve got to sell on this job，but you also have to be fair.It’S not fair to take advantage of people too much.There are some people in this business wh0’d do anything.

But I don’t believe in that.

11.To be a good salesman，the most important thing is to __________ .

A.1earn from different kinds of people

B.understand what people are thinking

C.see what people usually do in daily life

D.watch what changes people have made

12.According to the passage，you can make a woman feel comfortable by——.

A.talking about fashions B.playing football together

C.sending a small gift to her D.saying yes to her questions

13.One way to make people get into the habit of saying yes is to __________ .

A.ask them to say what they like

B.tell them to do anything you want

C.help them feel confident in themselves

D.get them to say yes to a lot of your questions

14.According to the last paragraph，the author believes that __________ .

A.it is right to do anything in business

B.it is useless to believe in what customers say

C.it is unfair to take too much advantage of people

D.it is dangerous to listen to the advice of a salesman

15.Which of the following statements is TRUE according to the passage?

A.Most women like to talk about sports events.

B.Some business people would do anything to sell.

C.It’S difficult to understand other people very well.

D.You can make people do anything by talking with them.

Passage Two

When it comes to human resources，hiring highly—skilled staff is not usually enough for a company to function successfully.Besides the knowledge in their particular fields，employees must always have additional skills--those of cooperation.In the case that work tasks can only be carried out by communicating with people，accepting common decisions，solving problems，sharing information and helping one another，teamwork skills are vital.

While some jobs may require talent，the ability to work as a team is learned.There are no complicated formulas;you don’t need to have any special qualities or exceptional mental abilities.

Individuals can be effective as a team if they have developed certain behaviors or habits of communication.Many companies，clubs and organizations use team building activities.Team building activities may include a number of teamwork elements.They are aimed at encouraging active participation in task accomplishment while all members have their roles as individuals and are able to co-operate towards a common goal as a team.

Many team building activities focus on problem solving and discussing team issues;thus argument as a way to common consensus(共识)is encouraged.Team building activities often involve recognition and identification of team member skills，talents，knowledge，and experiences which allow the team members to learn more about each other and fully utilize those skills where appropriate.Many team activities are focused on developing keys to trust during challenging times.

16.In the author’s opinion.which of the following is vital for a company to be successful?

A.Specialized knowledge. B.Highly—skilled staff.

C.Exceptional talent.D.Teamwork skills.

17.According to the second paragraph，CO-operation skills __________ .

A.require special qualities and abilities B.are learned while working in a team

C.need exceptional mental abilities D.are quite complicated to learn

18.Team building activities are good for __________ .

A.hiring em.ployees with special talent

B.encouraging employees to co-operate

C.helping employees work independently

D.training employees in their special fields

19.Why are team members encouraged to argue in team building activities??

A.To come to an agreement.

B.To identify their own skills.

C.To learn more about the company.

D.To build up their own confidence.

20.What is the best title of th.e passage.?

A.Team Building B.Problem Solving

C.Communication Skills D.Company Management

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