11.Hatty: ______
　　Jesse: Yes, I want a pencil box.
　　A. Can I help you?
　　B. What do I do for you?
　　C. Can you help me?
　　D. What do you want to do?
　　[答案]A
　　【精析】商店、餐馆或其他服务行业的服务用语有：Can I help you?/What can I do for you?选项D(你想干什么?)与选项C(你能帮我吗?)不符合服务行业的表达习惯。
　　12.Doris: You speak very good English.
　　Jerry: ______
　　A. No, not at all.
　　B. Thank you.
　　C. No, my English is poor.
　　D. I don't think so.
　　[答案]B
　　【精析】"You speak very good English."的意思是：“你英语说得很好。”对别人的赞美应用习惯礼貌用语"Thank you"。选项A、C、D均为中式英语。
　　13.Homer: ______
　　Emily: He has a round face, blue eyes and brown hair.
　　A. What do you think of the boy?
　　B. How's the boy?
　　C. How do you like the boy?
　　D. What does the boy look like?
　　[答案]D
　　【精析】选项A、C都是询问别人对事物内在特征的看法，而选项D(这个男孩长得怎样?)是询问相貌，与“他圆圆的脸、蓝眼睛、棕色头发”相符合。
　　14.Amy: I've got a headache.
　　Byron: ______ I'll get an aspirin.
　　A. Have you, dear?
　　B. Do you have really, dear?
　　C. What shall I do?
　　D. Do you want me to help you?
　　[答案]A
　　【精析】"I've got a headache."的意思是：“我头痛。”回答应该是：“真的吗，亲爱的，我给你去拿阿司匹林。”选项B、C、D不符合英语表达习惯。
　　15.Josie: Might I trouble you for a night?
　　Justin: You ______
　　A. might indeed!
　　B. may indeed!
　　C. could indeed!
　　D. certainly did!
　　[答案]C
　　【精析】"Might I trouble you for a night?"的意思是：“我可以麻烦你一晚吗?”回答要用could。