Part II （30 minutes）
2、Directions: In this part, you will have 15 minutes to go over the passage quickly and answer the questions on Answer Sheet 1.
For questions 1-7, choose the best answer from the four choices marked A．,B．,C )and D．. For questions 8-10, complete the sentences with the information given in the passage.
How Do You See Diversity
As a manager, Tiffany is responsible for interviewing applicants for some of the positions with her company. During one interview, she noticed that the candidate never made direct eye contact. She was puzzled and somewhat disappointed because she liked the individual otherwise.
He had a perfect resume and gave good responses to her questions, but the fact that he never looked her in the eye said “untrustworthy,” so she decided to offer the job to her second choice. “It wasn’t until I attended a diversity workshop that I realized the person we passed over was the perfect person,” Tiffany confesses. What she hadn’t known at the time of the interview was Opt the candidate’s “different” behavior was simply a cultural misunderstanding. He was an Asian-American raised in a household where respect for those in authority was shown by averting (避开) your eyes.
“I was just thrown off by the lack of eye contact; not realizing it was cultural,” Tiffany says. “I missed out, but will not miss that opportunity again.”
Many of us have had similar encounters with behaviors we perceive as different. As the world becomes smaller and our workplaces more diverse, it is becoming essential to expand our understanding of others and to reexamine some of our false assumptions.
Hire Advantage
At a time when hiring qualified people is becoming more difficult, employers who can eliminate invalid biases (偏见) from the process have a distinct advantage. My company, Mindsets LLC, helps organizations and individuals see their own blind spots. A real estate recruiter we worked with illustrates the positive difference such training can make.
“During my Mindsets coaching session, I was taught how to recruit a diversified workforce. I recruited people from different cultures and skill sets. The agents were able to utilize their full potential and experiences to build up the company. When the real estate teethes began to change, it was because we had a diverse agent pool that we were able to say in the real estate market much longer than others in the same profession.”
Blinded by Gender
Dale is an account executive who attended one of my workshops on supervising a diverse workforce. “Through one of the sessions, I discovered my personal bias,” he recalls. “I learned I had not been looking at a person as a whole person, and being open to differences.” In his case, the blindness was not about culture but rather gender.
“I had a management position open in toy department; and the two finalists were a man and a woman. lied I not attended this workshop, I would have automatically assume
3、Tiffany’s misjudgment about the candidate stemmed from
A．racial stereotypes
B．invalid personal bias
C．cultural ignorance
D．emphasis on physical appearance
4、What is becoming essential in the course of economic globalization according to the author?
A．Hiring qualified technical and management personnel.
B．Increasing understanding of people of other cultures.
C．Constantly updating knowledge and equipment.
D．Expanding domestic and international markets.
5、What kind of organization is Mindsets LLC?
A．A real estate agency.
B．A personnel training company.
C．A cultural exchange organization.
D．A hi-tech company.
6、After one of the workshops, account executive Dale realized that.
A．he had hired the wrong person
B．he could have done more for his company
C．he had not managed his workforce well
D．he must get rid of his gender bias
7、What did Dale think of Mindsets LLC’s workshop?
A．It was well-intentioned but poorly conducted.
B．It tapped into the executives’ full potential.
C．It helped him make fair decisions.
D．It met participants’ diverse needs.
8、How did Doug, a supervisor, respond to a Chinese-American employee’s request for leave?
A．He told him to get the dates right.
B．He demanded an explanation.
C．He flatly turned it down.
D．He readily approved it.
9、Doug felt ________ when he realized that his assumption was wrong.
10、After attending Mindsets’ workshops, the participants came to know the importance of ________ to their business.
11、When we view people as individuals and get rid of stereotypes, we can achieve diversity and benefit from the ________ .